Mahjong 2-Players & Solitaire
This page explains how to delete your Mahjong 2-Players & Solitaire game account and its associated data, on Android and iOS. Mahjong 2-Players & Solitaire is published by Proteams Information Technologies Limited.
This works the same on Android and iOS and is the most reliable way to delete your account, because the game identifies it for you. On iOS, uninstalling the game does not delete the account: it is kept in the device Keychain until you delete it in the game.
Select Request account deletion below and send the email from an address where we can reply to you. We will verify the account, complete the request, and confirm the outcome by email.
Mahjong 2-Players & Solitaire uses a pseudonymous game account created through anonymous Firebase Authentication. Tell us the platform you use and include any game identifier available to you. We may ask for additional information needed to locate and verify the relevant account. Never send your Google password, verification code, or payment-card details.
Important if you no longer have access to the game: if you cannot provide information that reliably identifies the pseudonymous game account, we may be unable to locate it without risking deletion of another player’s data.
Multiplayer matches are not stored on our servers after they end, so there are no multiplayer records to delete. Device preferences such as language, sound, vibration, and your analytics and advertising choices are kept on the device; you can change them in Settings.
An email request cannot remotely remove files stored only on your device. To remove remaining local data after an email request, clear the game’s storage in Android settings or uninstall the game; on iOS, uninstall the game.
We may retain security, dispute, and anti-abuse records where required by law or needed to protect players and the game. We remove or replace the game account identifier in retained records where reasonably possible. Service providers may retain limited records under their own legal obligations and privacy terms.
We process verified requests without undue delay and within the period required by applicable law. This is generally one month under UK and EEA data-protection law; deletion queued by an analytics provider may take up to 30 days to complete.
Read the Mahjong 2-Players & Solitaire Privacy Policy or contact contact@proteams.co.uk with questions.
